Last updated: September 26, 2026

Welcome to Paceway Care Education and Consulting. These Terms of Service govern your use of our website, consultation services, caregiver coaching, courses, educational resources, and other services or materials offered by Paceway Care Education and Consulting.

By using this website, purchasing a service or resource, or participating in a consultation, you agree to these Terms of Service.

Services

Paceway Care Education and Consulting provides educational resources, caregiver guidance, behavioral consultation, caregiver coaching, and related educational services.

Services are intended to help parents and caregivers better understand behavior and learn practical strategies that may support communication, independence, daily routines, and other everyday skills.

The specific services provided may vary depending on the service or package selected.

Educational and Consultation Purposes

Information provided through our website, courses, educational materials, consultations, and caregiver coaching is intended for educational and consultation purposes.

Our services are not a substitute for medical care, mental health treatment, emergency services, or other services requiring evaluation or treatment by an appropriately licensed healthcare professional.

Please review our Consultation & Educational Disclaimer for additional information.

No Guarantee of Results

Every child and family is different. Outcomes depend on many factors, including individual circumstances, caregiver participation, consistency, environment, and other factors outside Paceway Care’s control.

Paceway Care does not guarantee specific behavioral, developmental, educational, or other outcomes from consultations, caregiver coaching, courses, or educational resources.

Parent and Caregiver Responsibility

Parents and caregivers are responsible for deciding whether and how to implement strategies or recommendations discussed during consultation or presented through our educational materials.

You agree to provide accurate and relevant information when requesting consultation services so that recommendations can be based on the information reasonably available.

If a recommendation raises a medical, psychological, developmental, safety, or other specialized concern, you should seek guidance from an appropriately qualified professional.

Appointments and Scheduling

Consultation appointments must be scheduled through the scheduling methods provided by Paceway Care.

Clients are responsible for attending scheduled appointments on time and providing accurate contact information.

Requests to cancel or reschedule appointments are subject to our Cancellation & Refund Policy.

Payments

Prices for consultations, courses, resources, and other paid services will be displayed or communicated before purchase.

Payment may be required before a consultation, course, resource, or other service is provided.

You agree to provide accurate payment and billing information when making a purchase.

Cancellations and Refunds

Cancellations, rescheduling, missed appointments, and refund requests are governed by our Cancellation & Refund Policy.

Please review that policy before purchasing or scheduling a service.

Courses and Digital Resources

Courses, worksheets, guides, downloads, videos, and other educational materials provided by Paceway Care are intended for the personal use of the purchaser unless otherwise stated.

Purchasing or accessing educational materials does not, by itself, establish an ongoing professional or therapeutic relationship with Paceway Care.

Availability, content, and format of courses and resources may change over time.

Intellectual Property

Unless otherwise stated, original content created by Paceway Care Education and Consulting—including written materials, courses, worksheets, graphics, guides, videos, and other educational resources—is owned by or licensed to Paceway Care and is protected by applicable intellectual property laws.

You may use purchased or freely provided materials for your own personal or household use.

You may not reproduce, sell, distribute, publish, upload, commercially exploit, or represent Paceway Care materials as your own without prior written permission, except as permitted by law.

Acceptable Use of the Website

You agree not to use this website or its services for unlawful purposes, interfere with the operation or security of the website, attempt to gain unauthorized access to website systems, or misuse website forms or other features.

Privacy

Your use of this website is also subject to our Privacy Policy, which explains how information submitted through the website may be collected, used, and protected.

Please avoid submitting unnecessary confidential medical or highly sensitive personal information through general website contact forms.

Third-Party Services and Links

Paceway Care may use or link to third-party services, including scheduling, payment processing, website hosting, communication, or other technology providers.

Third-party services may have their own terms and privacy policies. Paceway Care is not responsible for the content, availability, or privacy practices of independent third-party websites or services.

Emergencies

Paceway Care’s website, contact forms, courses, educational resources, and consultation services are not emergency services.

If you believe a child or another person is in immediate danger or experiencing a medical or behavioral emergency, call 911 or the appropriate local emergency service.

Changes to Services or These Terms

Paceway Care may update its services, educational offerings, website content, or these Terms of Service from time to time.

When these Terms are materially updated, the “Last updated” date at the top of this page may be revised. Your continued use of the website or services after updated terms become effective constitutes acceptance of the updated terms, to the extent permitted by applicable law.

Governing Law

These Terms of Service are governed by the laws of the State of California, without regard to conflict-of-law principles.

Nothing in these Terms limits any rights or protections that cannot legally be waived under applicable law.

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