Last updated: September 26, 2026

Paceway Care Education and Consulting (“Paceway Care,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we may collect, use, disclose, and protect information when you visit our website, contact us, request consultation services, purchase products or educational resources, or otherwise interact with Paceway Care.

By using our website or voluntarily providing information to us, you acknowledge the practices described in this Privacy Policy.

Information We May Collect

We may collect personal information that you voluntarily provide to us, including:

Your name
Email address
Telephone number
Information submitted through consultation or contact forms
Information about the child or family member for whom you are seeking consultation, such as age and general behavioral or developmental concerns
Appointment and scheduling information
Communications you send to us
Purchase and transaction information
Other information you choose to provide

Please provide only information reasonably necessary for us to respond to your request or provide the requested service.

Information About Children

Our services and educational resources may relate to children; however, our website and services are intended to be used and purchased by parents, legal guardians, caregivers, and other adults.

We do not knowingly ask children to independently submit personal information through our website.

Parents and caregivers who provide information concerning a child should provide only information reasonably necessary for the consultation or service being requested.

If you believe a child has submitted personal information to us without appropriate authorization, please contact us at info@pacewaycare.com.

Information Collected Automatically

When you visit our website, certain information may be collected automatically through website technologies or service providers.

This information may include:

Internet Protocol (IP) address
Browser and device information
Pages visited
Date and time of visits
Referring website or source
General website usage and interaction information

This information may be used to operate the website, maintain security, understand website performance, and improve our services and content.

Cookies and Similar Technologies

Our website or third-party service providers may use cookies and similar technologies to provide website functionality, remember preferences, understand website usage, maintain security, and improve the visitor experience.

Your browser may allow you to block, limit, or delete cookies. Disabling certain cookies may affect the functionality of some parts of the website.

How We Use Information

We may use information we collect to:

Respond to inquiries and consultation requests
Schedule and provide consultation or caregiver coaching services
Communicate with clients and prospective clients
Process purchases and payments
Provide access to courses, educational materials, and digital resources
Provide customer support
Maintain and improve our website and services
Maintain appropriate business records
Protect against misuse, fraud, or security threats
Comply with applicable legal obligations

We do not use information submitted through consultation forms for purposes unrelated to providing or administering our services unless otherwise disclosed or permitted by law.

Payment Information

Payments may be processed through third-party payment providers.

Paceway Care may receive information about a transaction, such as the purchaser’s name, payment status, date, and amount. Payment providers may separately collect payment card or financial information necessary to process the transaction.

The handling of payment information by those providers is subject to their own privacy policies and security practices.

Service Providers and Third Parties

We may use third-party companies or service providers to help operate our business and website.

These may include providers for:

Website hosting
Website forms
Email and communications
Appointment scheduling
Payment processing
Website analytics
Digital course or resource delivery
Other technology and administrative services

These providers may receive or process information when reasonably necessary to perform services on our behalf.

Third-party services may have their own privacy policies and practices.

Sale of Personal Information

Paceway Care does not sell personal information for money.

If our data practices change in a way that requires additional notices, choices, or opt-out mechanisms under applicable law, we will update our privacy practices and this policy as appropriate.

Disclosure of Information

We may disclose information when reasonably necessary:

To service providers that assist us in operating our business
To process transactions or provide requested services
To comply with applicable laws, regulations, court orders, or lawful government requests
To protect the rights, safety, or security of Paceway Care, our clients, website users, or others
In connection with a business reorganization, transfer, merger, or similar transaction, subject to applicable law
With your consent or at your direction

We do not disclose personal information to unrelated third parties for their own purposes except as described in this policy or as permitted or required by law.

Data Retention

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including providing services, maintaining business records, resolving disputes, enforcing agreements, and complying with applicable legal or regulatory requirements.

Retention periods may vary depending on the type of information and the reason it was collected.

Data Security

We take reasonable administrative, technical, and organizational measures designed to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure.

However, no website, electronic communication, or electronic storage system can be guaranteed to be completely secure. For this reason, please avoid sending unnecessary highly sensitive information through general website contact forms or email.

Your Privacy Choices

You may contact us to:

Ask questions about information you have provided to us
Request correction of inaccurate information
Request deletion of information, where appropriate and subject to applicable legal or business-record requirements
Ask about how your information has been used or disclosed
Request that we stop certain communications

We may need to verify your identity before completing certain privacy-related requests.

Additional privacy rights may apply depending on where you live and the laws applicable to Paceway Care.

To submit a privacy request, contact us at info@pacewaycare.com.

California Privacy

California residents may have privacy rights under applicable California law.

Depending on the law and whether it applies to Paceway Care, these rights may include requesting information about personal information collected, requesting correction or deletion of certain personal information, and receiving information about applicable data practices.

Paceway Care will respond to valid privacy requests as required by applicable law.

Questions or requests regarding California privacy rights may be submitted to info@pacewaycare.com.

Do Not Track and Privacy Signals

Some web browsers provide “Do Not Track” settings or other privacy signals.

Because standards and legal requirements concerning these signals may vary, our response may depend on the technology used and applicable legal requirements.

Where Paceway Care is legally required to recognize a browser-based privacy preference signal, we will handle that signal as required by applicable law.

Third-Party Websites

Our website may contain links to third-party websites or services.

Paceway Care does not control the privacy, security, or content practices of independent third-party websites. We encourage you to review the privacy policy of any third-party service you use.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, website, technology, or applicable requirements.

When this policy is updated, the “Last updated” date at the top of this page may be revised.

We encourage visitors to review this Privacy Policy periodically.

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