Support and answers

Navigating your child’s development and behavioral challenges can feel overwhelming. At Paceway Care Education and Consulting, we are here to provide clear guidance, transparent answers, and practical strategies tailored to your family's daily life.

Frequently asked questions

Find answers to common parenting questions, including how to manage challenging behaviors in children, support communication, establish positive routines, and understand how ABA parent consultations can help your family

How can I manage challenging behaviors in my child?

Managing challenging behaviors starts with understanding why they happen. At Paceway Care, Claret, a Board Certified Behavior Analyst (BCBA) with over 8 years of experience, helps parents explore evidence-based strategies tailored to their child’s needs.

Why does my child not listen when I talk?

Difficulty following instructions often stems from challenges in receptive language, attention, sensory processing, or motivation. We help you identify what is contributing to this barrier and teach you clear, positive reinforcement techniques that encourage your child to respond and cooperate.

What should I do if my child cries for long periods when denied something?

Extended crying and meltdowns typically occur when a child struggles to tolerate denial, transition, or communicate distress. We develop personalized behavior support strategies to support you to help your child learn emotional regulation, coping mechanisms, and alternative ways to express their wants calmly.

How much does a consultation cost?

A 45-minute virtual parent or caregiver consultation costs $60 USD and includes personalized guidance from Claret Chacon, M.S., BCBA, and a written consultation summary.

How do I book my consultation?

Complete the consultation request form on our website. After submitting it, you’ll be redirected to the payment page to choose a single consultation or a package and complete your purchase securely. Then, check your confirmation email and follow the instructions to schedule your appointment.

Can I purchase multiple consultations?

Yes! Paceway Care offers individual consultations and flexible packages of 4, 6, or 8 sessions.

Our consultation packages are ideal for parents and caregivers seeking ongoing guidance, opportunities to discuss progress, and additional strategies for supporting their child’s communication, behavior, independence, and daily routines.

Choose the package that best fits your family’s goals and needs.

Why does my child not listen when I talk?

Children may struggle to follow instructions because of communication difficulties, distractions, sensory sensitivities, or challenges understanding expectations. Rather than assuming your child is refusing to listen, it’s important to understand what may be affecting their response. At Paceway Care, Claret helps parents recognize possible barriers and explore practical strategies to improve communication, cooperation, and everyday routines.

What should I do if my child cries for long periods when denied something?

When a child cries for an extended period after being told “no,” they may be experiencing frustration, difficulty communicating, or challenges regulating their emotions. Staying calm, acknowledging their feelings, and maintaining consistent, appropriate boundaries can help. At Paceway Care, Claret guides parents in understanding possible triggers and exploring supportive, evidence-based strategies tailored to their family’s needs.

How does a consultation work and where does it take place?

We offer virtual consultations that allow us to speak and collaborate directly with you. You can expect actionable guidance, tailored behavioral strategies, and compassionate support starting from your very first consultation.

What payment options do you accept?

Payments are processed securely through Stripe. You can choose from the payment methods available at checkout. We offer single consultations and consultation packages. Our services are private pay; we do not bill insurance companies directly.

How do I take the first step to get help?

Complete the consultation request form on our website. After submitting it, you’ll be redirected to the payment page to choose a single consultation or a package and complete your purchase securely. Then, check your confirmation email and follow the instructions to choose the date and time of your virtual consultation.

What happens during my first consultation?

During your first 45-minute virtual consultation, we’ll discuss your family’s priorities, explore everyday challenges, and identify practical strategies to support communication, behavior, independence, and daily routines.

You’ll receive personalized educational guidance from Claret Chacon, M.S., BCBA, along with a written consultation summary to help you apply the strategies at home.

Can I cancel or reschedule my appointment?

Yes. Please contact us at least 24 hours before your appointment. Eligible cancellations may be rescheduled or refunded according to our Cancellation & Refund Policy⁠.

Ready to empower your family?

Gain clarity, confidence, and practical strategies designed to help your child thrive across home, school, and community routines.